wants to answer your questions about our business cleaning service. If the answers below don't answer your question
give us a call at (256) 479-4428 or email your question to
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Is ACCENT Commercial Cleaning Services an insured and bonded business cleaning service?
Yes, ACCENT Commercial Cleaning Services is fully insured and bonded. Our premium insurance provides liability and property damage coverage as well as employee bonding and other applicable forms of insurance coverage. More information available upon request.
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How many ACCENT Commercial Cleaning Services staff will have access to our facility?
Only the specific ACCS Personnel assigned to your job will have access to your facility. All ACCS Personnel cleaning your facility carry proper ACCS identification and will be wearing distinctive lime green uniforms making them easy to identify while on the job.
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Can you provide the same level of service as my current cleaning company at a lower price?
Our customers think so. In most cases we have been able to provide a higher level of service at a better price. Simply provide us with a copy of our competitor's cleaning specifications and pricing offer.
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Do you service business locations in Madisoun County?
You bet. Most of our customers are in or close to Huntsville. We are continually expanding our service area and expect to be doing even more business in Madison County and eventually in Decatur as well. So don't hesitate to ask.
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Do you have references?
Absolutely. Our customers love to brag on us. Give us a call and we will put you in touch with some.
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Our location has not been cleaned in a long time and is in bad shape. Can you help?
Yes we can. Our cleaning crew will make your business place look like new. We're not just a vacuum, mop and dust company. We provide complete floor care, complete carpet care, steam sanitizing, grout cleaning, pressure washing, deodorizing and more.
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What exactly can you clean?
Our industry knowledge combined with up to date equipment and the latest cleaning technology means if it's dirty we can probably clean it.
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What happens if I am not satisfied with the cleaning job?
Don't worry, most of our customers don't know what would happen either. They are all completely satisfied. If by chance there is something you would like done in a different way we will gladly make the adjustments to accommodate your request.
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We expect your cleaning crew to look and act professionally. Do they?
Professionalism is part of our job. All cleaning staff are uniformed in distinctive our lime green suits and are regularly evaluated on the job to ensure they accommodate your standards.
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Does your cleaning service have an emergency number if there is an urgent cleaning need?
Yes, our main number will get you intouch with a representative who can dispatch the necessary personnel to help resolve your service need.
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What does your routine inspection include?
We make sure that every item listed on the cleaning schedule has been and that it meets our quality requirements. Periodically we also meet with a business administrator to receive any feedback they may have on how we can improve our service.
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Does your cleaning business use environmentally friendly cleaning products?
Yes, "Green" cleaning products are available upon request.
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Do you offer a recycling service?
Yes, we love to recycle. We provide the containers and schedule pickups to accommodate your recycling needs. And best of all it's free!
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How do you handle special requests?
It's easy. Just give us a call and we will work it into your schedule.
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Do you wash windows?
Yes and we also do a number of special requests like mini-blind cleaning, upholstery cleaning, restocking business supplies and more.
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Do you wash cars?
Not yet.
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Do you provide incentives for customer referrals?
What do you have in mind?
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Is it true that you have the best paid janitorial staff in Huntsville?
That's what we are told. Of course our quality janitorial staff are worth every penny.